Frequently Asked Questions

What currency will I be charged in?

The currency and final payable total are displayed during checkout. Your bank or card issuer may apply its own conversion or international transaction fees.

How much is shipping in Canada?

Eligible orders to supported addresses in all Canadian provinces and territories receive free shipping. The shipping rate at checkout is CAD 0.

Do natural wood pieces vary?

Yes. Grain, knots and colour variation are natural characteristics of timber and make each piece visually distinct. Cherry may deepen in colour with age and light exposure.

Are all pieces new?

Most pieces are listed as new. Any refurbished product is clearly identified on its product page with condition information.

Can I change or cancel an order?

Email us promptly. We will try to help, but changes or cancellation cannot be guaranteed after preparation or dispatch has begun.

How do I start a return?

Email business@noreviamarket.shop within 30 days after delivery and wait for return instructions before shipping.