Last updated: August 6, 2026
If you need to change or cancel an order, contact Norevia Market as soon as possible at business@noreviamarket.shop or +1 (908) 256-9304. Include your order number and the requested change.
Before preparation or dispatch
We will make a reasonable effort to accommodate a cancellation or change before preparation, custom work or dispatch begins. A request is not confirmed until we send written confirmation.
After preparation or dispatch
Once an order has entered preparation, custom work or carrier handling, cancellation may no longer be possible. If the order has shipped, the Returns & Refunds Policy applies after delivery.
Merchant cancellation
We may cancel an order for genuine product availability, pricing, payment, delivery-access, fraud-prevention or legal reasons. If payment was captured for an order we cancel, it will be refunded to the original payment method.
Refund timing
Approved cancellation refunds are submitted to the original payment method within 5 business days. Financial institutions may require additional time to post the credit.