Refund policy

You may request a return within 30 days after delivery. Contact business@noreviamarket.shop before sending anything back and include your order number and reason for return.

Return condition

Change-of-mind returns must be unused, uninstalled and in the condition received, with original packaging where reasonably possible. We may request photographs before authorising a furniture return.

Return shipping

For a change-of-mind return, the customer is responsible for the return shipping cost and safe transit. If an item is damaged in transit, materially defective or not the item ordered, Norevia Market will provide an appropriate remedy and cover reasonable authorised return costs.

Damaged or incorrect orders

Inspect the delivery promptly. Contact us as soon as reasonably possible with photographs of the item, packaging and shipping label so we can investigate with the carrier.

Refunds

After an authorised return is received and inspected, approved refunds are issued to the original payment method within 5 business days. Financial institutions may require additional time to post the credit. Original shipping charges are not refundable for change-of-mind returns. We do not charge a restocking fee.

Refurbished items

Refurbished condition is disclosed on the product page. Normal disclosed signs of prior use are not defects, but the standard return process still applies unless the product page clearly states a lawful exception.

Return address

Authorised returns are directed to Goodrich JH LLC, 202 W Pima St, Gila Bend, AZ 85337, United States. Do not send a parcel until you receive return instructions.